Since 1934:

Gerald William Francis Franklin was appointed Lloyd’s Agent in Guatemala in 1934 and over the years was appointed as survey agents and settling agents for insurers worldwide. Today the company, GWF Franklin or also known as Franklin represents insurers worldwide and also works closely with several international surveying firms, exporters, importers, traders, shipping lines, ship’s agents, NGO’s and others, in the surveying and claims settling fields and as a consultant in various areas of cargo handling business, risk assessments, loss prevention, and other similar activities.

Experience:

Over the 80 plus years that Franklin has been in business it has gained ample experience in several areas, starting in the marine insurance cargo surveying and adjusting fields, to general cargo superintendence, risk evaluations, loss prevention, non-marine investigations, containerised cargo, vehicles, heavy lift and/or project cargo, various bulk cargoes: liquid, grains, fertilisers; some hull and machinery, etc. In addition, to a wide range of experience in surveying in general we also have extensive expertise in adjusting of claims and have assisted in recovery work over many years.

Due to the ample experience in all areas of our business we have been contacted on numerous occasions to assist in coordinating work in various parts of the Americas, Europe, Africa, and Asia. We have also been requested to directly undertake work in several countries in the region.

Franklin has achieved an excellent reputation both locally and international, and in a variety of different types of work within the scope of the survey, claims handling, recoveries, and consultancy work.

The Franklin offices are modern and well equipped with the latest technology, computers, digital cameras, general survey equipment, general office equipment, mobile communications, etc. The company’s personnel receive continuous practical training, and are also updated on changes in the areas of their expertise.

Franklin’s Mission Statement:

Franklin is a long standing company in the surveying and claims handling business representing insurers and other companies and institutions on a worldwide basis having started operations in 1934. We are completely devoted and committed to high quality, efficiency, integrity and prompt action. The company is a closely knit group who seek to fulfil all the needs of those who need and/or seek our assistance beyond the expected levels, taking great pride and care in all aspects of our undertakings.

Franklin’s Vision:

  • To always maintain the strong associations we have with those that use our services becoming acknowledged as an industry leader.
  • With the support of our staff we shall always continue to find solutions to the problems encountered in cargo handling and insurance solutions in general.
  • We are fully committed to continued growth through giving comprehensive and the highest quality service and always seeking optimum results.